First and foremost, you’ll want to make sure you prepare before your event, and order your cake or other items at least 1 week in advance. For most smaller cakes and treats, 1 week is plenty of time to ensure that we have your order ready before your event.
However, for extremely large cakes and complicated designs, such as wedding cakes, we ask that you contact us as soon as possible once you’ve decided to work with us. If we have several weeks of advance notice before your cake needs to be ready, this makes it easier for us to plan – especially for a complex cake
If your cake or other item must be served to people with dietary restrictions such as food allergies, you must tell us about this at the time of your order, so that we can avoid cross-contamination.
If you don’t tell us about dietary restrictions, we will assume that there are no special requirements.
Our published prices for our cakes and other baked goods are only a guideline. Depending on your design, ingredients, fillings and other such details, they may change. We recommend that you have a budget in mind before you contact us for a custom cake or other dessert, as this will help us guide you as you choose the right product for you.
We guarantee that your cake will be ready on the time you give us, but we are not responsible for damage that it may incur when you are moving it to your event venue. You must be very careful and patient when moving baked goods like a large birthday cake or wedding cake. Take steps to have a level space in your car and drive gently. You will have to be careful when you brake, accelerate, and turn.